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April 1999
A credit card
is a great financial tool. It can be more convenient to use and carry than
cash and it offers valuable consumer protections under federal law.
At the same time, it s a big responsibility. If you don't use it
carefully, you may owe more than you can repay, damage your credit
rating, and create credit problems for yourself that can be difficult
to fix.
Chances are your mail is full of offers from credit card issuers.
How do you know if the time is right for a credit card? Here is some
important information that may help you determine whether you're ready
for plastic, what to look for when you select a company to do business
with, and how to use your credit card responsibly.
Qualifying for
a Credit Card
If you're at least 18 years old and have a regular
source of income, you're well on your way to qualifying for a card.
But despite the invitations from card issuers, you'll still have to
demonstrate that you're a good risk before they grant you credit.
The proof is in your credit record. If you've financed a car loan
or other purchase, you probably have a record at a credit reporting
bureau. This credit history shows how responsible you ve been in
paying your bills and helps the credit card issuer decide how much
credit to extend.
Before you submit a credit application, get a copy of your credit
report to make sure it's accurate. Contact the credit bureaus listed
in the telephone directory under "credit" or "credit rating and reporting."
Because more than one credit bureau may have a file on you, call each
until you locate all the agencies maintaining your file. The three
major national credit bureaus are:
EQUIFAX
PO Box
740241 Atlanta, GA 30374-0241 (800) 685-1111 |
EXPERIAN (formerly TRW)
PO Box 949 Allen, TX 75002 (888) EXPERIAN
(397-3742) |
TRANS UNION
PO Box
390 Springfield, PA 19064 (800)
916-8800 |
Anyone who takes action against you in response to a report supplied by
a credit reporting agency such as denying your application for credit
must give you the name, address and telephone number of the credit bureau
that provided the report.
Establishing a
Credit History
Suppose you haven't financed a car loan, a computer,
or some other major purchase. How do you begin to establish credit?
First, consider applying for a credit card issued by a local store
and use it responsibly. Ask if they report to a credit bureau. If
they do, and if you pay your bills on time, you'll establish a good
credit history.
Second, consider a secured credit card. It requires that you open and
maintain a bank account or other asset account at a financial institution
as security for your line of credit. Your credit line will be a percentage
of your deposit, typically from 50 to 100 percent. Application and
processing fees are not uncommon for secured credit cards. In addition,
secured credit cards usually carry higher interest rates than traditional
nonsecured cards.
Third, consider asking someone with an established credit history
perhaps a relative to co-sign the account if you don't qualify
for credit on your own. The co-signer promises to pay your debts if
you don't. You'll want to repay any debt promptly so you can build
a credit history and apply for credit in the future on your own.
A positive credit history is an asset, not only when you apply for a
credit card, but also when you apply for a job or insurance, or when you
want to finance a car or a home.
If Your
Application Is Denied
If you're turned down for a card, ask why. It
may be that you haven't been at your current address or job long enough.
Or that your income doesn't meet the issuer's criteria. Different
credit card companies have different standards. But if you are turned
down by several companies, it may indicate that you are not ready
for a credit card.
If you've been denied credit because of information supplied by a
credit bureau, federal law requires the creditor to give you the name,
address and telephone number of the bureau that supplied the information.
If you contact that bureau within 60 days of receiving the denial,
you are entitled to a free copy of your report. If your file contains
accurate negative information, only time and good credit habits will
restore your credit-worthiness. If you find an error in your report,
you are entitled to have it investigated by the credit bureau and
corrected at no charge.
You should dispute any inaccuracy in your report with the credit bureau
and also with the company that furnished the information to the credit
bureau.
Getting the
Best Deal
Fees, charges, and benefits vary among credit
card issuers. When you're choosing a credit card, shop around. Compare
these important features:
ANNUAL PERCENTAGE RATE (APR)
The APR is a measure of the cost of credit, expressed as a yearly
interest rate. Check out the "periodic rate," too. That's the rate
the issuer applies to your outstanding balance to figure the finance
charge for each billing period. For example, if you have an outstanding
balance of $2,000, with 18.5% interest and a low minimum monthly payment,
it would take over 11 years to pay off the debt and cost you an additional
$1,934 just for interest, which almost doubles the total cost of your
original purchase.
GRACE PERIOD This is the time between the date of a
purchase and the date interest starts being charged on that purchase. If
your card has a standard grace period you have an opportunity to avoid
finance charges by paying your current balance in full. Some issuers allow
a grace period for new purchases even if you do not pay your balance in
full every month. If there is no grace period, the issuer imposes a
finance charge from the date you use your card or from the date each
transaction is posted to your account.
ANNUAL FEES Many credit card issuers charge an
annual fee for granting you credit, typically $15 to $55. Some issuers
charge no annual fee.
TRANSACTION FEES AND OTHER CHARGES Some issuers
charge a fee if you use the card to get a cash advance, if you fail to
make a payment on time, or if you exceed your credit limit. Some may
charge a flat fee every month whether you use the card or not.
CUSTOMER SERVICE Many issuers have 24-hour
toll-free telephone numbers.
OTHER BENEFITS Issuers may offer additional
benefits, some with a cost, such as: insurance, credit card protection,
discounts, rebates, and special merchandise offers.
Credi-quette
- Once you get a card, sign it
immediately so no one else can use it. Note that the accompanying
papers have important information, such as customer service telephone
numbers, in case your card is lost or stolen. File this information
in a safe place.
- Call the card issuer to activate the card. Many issuers
require this step to minimize fraud and to give you additional information.
- Keep your account information to yourself. Never
give out your credit card number or expiration date over the phone
unless you know who you're dealing with. A criminal can use this
information to steal money from you, or even assume your credit
identity.
- Keep copies of sales slips and compare charges when
your bill arrives. Promptly report in writing any questionable charges
to the card issuer.
- Don't lend your card to anyone, even to a friend.
Your credit privilege and history are too precious to risk.
You're
Responsible
While a credit card makes it easy to buy something
now and pay for it later, you can lose track of how much you've spent
by the time the bill arrives if you're not careful. And if you don't
pay your bill in full, you'll probably have to pay finance charges
on the unpaid balance. What's more, if you continue to charge while
carrying an outstanding balance, your debt can snowball. Before you
know it, your minimum payment is only covering the interest. If you
start having trouble repaying the debt, you could tarnish your credit
report. And that can have a sizable impact on your life. A negative
report can make it more difficult to finance a car or home, get insurance,
and even get a job.
Federal
Protections Federal law offers the following
protections when you use credit cards.
ERRORS ON YOUR BILL You must notify the card issuer
in writing within 60 days after the first bill containing the error was
mailed to you. In your letter, include: your name; account number; the
type, date, and amount of the error; and the reason why you believe the
bill contains an error. In return, the card issuer must investigate the
problem and either correct the error or explain to you why the bill is
correct. This must occur within two billing cycles and not later than 90
days after the issuer receives your billing error notice. You do not have
to pay the amount in question during the investigation.
UNAUTHORIZED CHARGES If your credit card is used
without your authorization, you can be held liable for up to $50 per card.
If you report the loss of a card before it is used, the card issuer cannot
hold you responsible for any unauthorized charges. If a thief uses your
card before you report it missing, the most you will owe for unauthorized
charges is $50. You should be prompt in reporting the loss or theft of
your card to limit your liability.
Kinds of Credit
Accounts Credit grantors generally issue three
types of accounts. The basic terms of these account agreements are:
REVOLVING AGREEMENT A consumer pays in full each
month or chooses to make a partial payment based on the outstanding
balance. Department stores, gas and oil companies, and banks typically
issue credit cards based on a revolving credit plan.
CHARGE AGREEMENT A consumer promises to pay the
full balance each month, so the borrower does not have to pay interest
charges. Charge cards, not credit cards, and charge accounts with local
businesses often require repayment on this basis.
INSTALLMENT AGREEMENT A consumer signs a contract
to repay a fixed amount of credit in equal payments over a specific period
of time. Automobiles, furniture, and major appliances often are financed
this way. Personal loans usually are paid back in installments,
too.
For More
Information
| You can file a complaint with the FTC by contacting the Consumer
Response Center by phone: toll free 877-FTC-HELP (382-4357);
TDD: 202-326-2502; by mail: Consumer Response Center, Federal
Trade Commission, 600 Pennsylvania Ave, NW, Washington, DC
20580; or through the Internet, using the online complaint
form. Although the Commission cannot resolve individual problems
for consumers, it can act against a company if it sees a pattern
of possible law violations.
The FTC publishes free brochures on many consumer issues. For a
complete list of
publications, write for Best Sellers, Consumer Response
Center, Federal Trade Commission, 600 Pennsylvania Ave, NW,
Washington, D.C. 20580; or call toll free (877) FTC-HELP (382-4357),
TDD (202) 326-2502. |
The Consumer Information Center (CIC) publishes the Consumer Information Catalog which
lists more than 200 booklets on a wide variety of subjects, including
credit. Write Catalog, Consumer Information Center, Pueblo, CO 81009.
Or call them at (719) 948-4000.
American Express
Company offers free consumer booklets on a variety of credit
subjects. To order, contact: American Express Company, PO Box 4635,
Trenton, NJ 08650-9874. For information about students and credit,
you can visit The
Money Pit at American Express University.
Click
here to order a credit report in seconds!
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